A QR code at your counter turns happy visits into posted Google reviews, in the time it takes to pack the bag.
The tent card sits where they pay. One scan opens your review page on their phone, no app, loads in a blink.
Two taps about their visit and three ready drafts appear, written the way a real customer talks. They pick one, it copies, Google opens, they paste and post.
Your dashboard counts scans, ratings, and posted reviews per location. Print new posters whenever a card wears out.
A customer who taps two stars is not shown the review box. They are asked to tell you what went wrong, privately. You get their message and number the same minute, with a WhatsApp button to win them back.
Drafts are built from what they actually tapped about their visit, in the voice of your trade. A jeweller's review does not sound like a gym's.
Paste a Google review, get a reply to post back. Warm for praise, calm for complaints.
We read your live Google profile and tell you exactly what to fix, in plain words.
Counter poster and tent card with your QR, printed from any browser.
Each branch owner sees their branch only. Billing stays with you.
Good reviews deserve a warm thank you and bad ones need a cool head. TopGenie drafts both, and refuses to draft when a review needs you personally, like anything legal.
Monthly. GST extra. Upgrades happen inside the app, whenever the reviews say so.
Asking customers for reviews is allowed and normal. What Google does not allow is hiding the review option from unhappy customers. TopGenie ships with that door open by default: low ratings see the private feedback form first, with the Google link still available. You control the setting and we tell you plainly what each choice means.
No. Only a real customer, on their own phone, in their own Google account, can post. TopGenie helps them say what they already think, and they can edit every word before posting.
No. The QR opens a normal web page that loads fast on any phone.
They are invited to tell you privately what went wrong, with an optional phone number. You get an email immediately and a WhatsApp button to reach them before they post anywhere.
Yes. Each location gets its own QR, review page, and numbers. Growth covers five locations with separate branch logins.