THE TOPGENIE PLATFORM

A thoughtful reply goes further.

Use a draft to get past the blank page. Read it, make it yours and respond with care.

REVIEW REPLIES
01A clear view of customer feedback
02AI-assisted reply drafts
03Your review before publishing
04Private conversations when details matter

A better everyday routine.

Thank the customer for the specific experience they shared. Generic replies make personal feedback feel ignored.

For complaints, acknowledge the issue and invite a private conversation without asking for the review to be removed.

Never include order details, phone numbers, treatment information or other private information in a public reply.

See how it works
PK
Priya K.★★★★★
Example review

“Really patient staff. They helped me find exactly what I was looking for.”

REPLY DRAFT

Thank you, Priya! We’re glad our team could help you find the right piece. We’d love to see you again.

Review and edit before publishing.

Put your next review within reach.

A simple start for your business. Plans from ₹499/month.

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